I lead the design of a scalable product ecosystem for OneGoal, improving cross-tool discoverability and consistency. So that all OneGoal users can access an integrated ecosystem to find everything they need for their postsecondary success.
OneGoal
Ongoing
TBD, 2026
Solo Designer
EdTech web tool
Outcomes ✅
Over the past 15 weeks, I accomplished the following:
Simplified complex user flows
To automate process with AI solutions
To accommodate diverse teaching styles
To enable teachers to adopt the tool more intuitively
Designed a more flexible, modular dashboard
To adapt to the unique needs of school partners, staff, teachers and students
To support a wide range of tasks
Optimized design system to improve overall user task efficiency
To enhance daily workflow for school partners, staff, teachers and students
CONTEXT
From “House”
Imagine OneGoal Studio is a house, each room is a OneGoal tool. Students and teachers can go on a customized journey through each room of the house, choosing which rooms to go in based on their needs
To “Home”
OneGoal Studio evolves into an ecosystem. Living on the same platform, OneGoal products form a dynamic system of interactions between different digital services to deepen the human connection between teachers and students in an actual advising environment.
Product Milestones
Launch the Platform
The responsive web app designed to centralize student tasks and reduce teacher effort, enabling broader and more effective support.
Scale Through Integration
OneGoal Studio enhancement to support more than 1 product line, ensuring a consistent, high-quality digital experience that increases meaningful advising time
Build the Ecosystem With New Tech 🎯
The future of OneGoal’s technology product offerings will be one place where our students, teachers and regions can go to access everything they need for postsecondary success.
IMPROVING
PLAN
We plan to improve OneGoal Studio’s design in these 3 areas:
Granularity
Teachers with different teaching styles can find this tool useful:
Design for the edge cases learned from Pilot data
Refine specific interactions, design and analyze user flows in detailed steps
Scalability
All school partners, staff, teachers and students will use the tool:
Adapt to different products and models
Represent the brand and grow with the brand
Implement new technologies or trends without constantly redesigning from scratch
Inclusivity
We will implement inclusive and responsive design strategies:
Maintain layout consistency across multiple screen sizes, orientations, and devices
Install the Userway Accessibility Widget for Studio in all environments, to improve ADA and WCAG conformance
DESIGN SOLUTIONS FOR GRANULARITY
Advising needs vary across regions, schools, and classes.
Empowering teachers with better search, filter, and sort tools—prioritizing students based on local context, rather than enforcing a national standard.
Flexible User Flow
One size doesn't fit all. So we enhanced the tool by providing scheduling alternatives to better accommodate unexpected situations in class.
DESIGN SOLUTIONS FOR SCALABILITY
Student Experience:
Empowering students to navigate their postsecondary journey with clarity and confidence.
Teacher Experience:
Enabling teachers to support students more efficiently and meaningfully.
Faculty Tool:
Powerful backend tools to manage advising at scale.
DESIGN SOLUTIONS FOR INCLUSIVITY
Responsive Design Enhancement:
Ensuring a seamless experience across all devices and screen sizes.
Accessibility Widget Installation:
Added the User Way widget to OneGoal Studio to improve the overall user experience.
NEXT STEPS
School Leader Support
Add a high-level view of advising outcomes across the school
Allow school leaders to compare performance against national benchmarks
Design Enhancement
Standardize design patterns across all user types via an expanded design system component library
Refine responsive layout for mobile users
Data Analytics
Establish KPIs per user group
Connect with national and regional teams to set up critical rates to measure OneGoal Studio’s success
Takeaways 🗒️
Change Management
Changing management is key to driving adoption.
Actions include training & onboarding workshops, developing toolkits for flexible implementation in regions.
Embracing Human Nature
The Pilot data was not ideal in the first 3 months of Pilot - an expected challenge when introducing new technology.
A year-long pilot is essential to allow users to build confidence with the tool.
Ecosystem Development with AI solutions
We are introducing new prototype testing tools to enhance and track user testing.
We aim to streamline workflows to expand system integrations (LMS, SIS systems) to create a more scalable digital ecosystem.
